At DBC Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our business, website, or communication channels.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, address, and other contact details provided when you request services, complete forms, or communicate with us.
Service-Related Information: Project details, preferences, or other information needed to deliver your requested services.
Automatic Data: Basic analytics or usage data collected through our website, such as IP address or browser type, used only to improve our services and user experience.
2. How We Use Your Information
The information we collect is used solely to:
Provide and deliver the services you request.
Communicate with you about appointments, service updates, or billing.
Send relevant email communications or updates about our company, services, and promotions (you can opt out at any time).
Improve our customer experience and business operations.
We will never sell, rent, or distribute your personal information to third parties for marketing or any other purposes.
3. Data Protection
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no online system is completely secure, we strive to maintain the highest level of data protection for all information collected.
4. Sharing Information
Your information is only shared in limited circumstances, such as:
With trusted service providers who assist in operating our business (e.g., payment processing or email distribution), and only as necessary to perform their functions.
When required by law or to comply with valid legal processes.
All third-party partners are required to maintain confidentiality and comply with applicable data protection laws.
5. Your Choices & Opt-Out Rights
You may opt out of receiving marketing or promotional emails from us at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.
You may also request to review, correct, or delete your personal information by contacting us at the email below.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and help us understand how visitors interact with our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
7. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any site you visit.
8. Children’s Privacy
DBC Solutions does not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have inadvertently received information from a child under 13, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
DBC Solutions
📧office@dbc.solutions
🌐 www.dbc.solutions
